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We gratefully acknowledge the kind words of past customers

Contact form from website
    Date:     30 July

My crocodile wallet arrived by post yesterday; thank you for doing such a good repair job - I am very pleased wih the result.
Regards

J F E

Recent repairs
    Date:     18 July 2011
Hello,
 
The package containing my two bags has arrived safely.
 
Thanks for the excellent repair work
 
Best wishes,
 
Roger

order 22788 Ladys Dressing case
    Date:     18 April 2011

Dear David
Everyone delighted with the finished case, and the birthday girl loved it too; all the little bits fitted inside perfectly. Thank you for getting it done in time.
Regards Jane

Ladys Dressing case
    Date:     6 January 2011

Dear Sirs
This case is made by Drew and Sons Piccadilly and we have all the old bottles, ink wells, glove stretchers etc. Unfortunately the case itself was  kept in a very damp attic and the green silk interior has rotted, although the case itself is intact being made of good thick leather. My main aim is to repair or refit the interior with whatever materials are appropriate, I want it to look smart again for my daughter's 21st birthday. This would also involve cleaning up the case outside. I have tried many shops and a box restorer without success and am fully prepared for disappointment again, but I'll keep trying until I run out of time. Her birthday is April 5th.
Please let me know if you can help me. I can jump on a train and bring it to you for inspection if required.
Yours sincerely

Jane

    From:     Melanie Hick
    Subject:     Re: Ref Order No.22896 - Bags: Shoulder
    Date:     7 March 2011 11:56:22 GMT
    To:     Eton Repairs

Thank you for my repair. It's just perfect.

Best wishes
Melanie

From:     helen
    Subject:     Contact form from website
    Date:     27 January 2011 15:05:20 GMT
    To:     David
    Message: Thanks..received my bag today. Really happy with the repair, a fantastic job! Best wishes, Helen.


    Date:   27 January 2011 13:15:28 GMT
    To:     Eton Repairs
    ref      22734

received today.  thanks very much.
dorothy
Astronomy Group
Department of Physics


Thank you
    Date:     2 July 2010 14:01:24 GMT+01:00

Re. Order No. 22148

Dear Sir/Madam,
Thank you so much for the prompt response to my letter. I am thrilled with the repair and I know my husband will be pleased to see me using the bag again. Your kindness in getting this to me so quickly is much appreciated.

Kind regards,
Anne

On 17 June 2010 14:38:04 GMT+01:00 Anne wrote

Dear David, Hi!
 
Thank you for a fantastic job your Repair Shop performed on my friend White Bag (order 22070).
I was very pleased to inspect the bag find the repair of a high quality.
 
Thank you.

chip from Suffolk wrote: 6 May 2010 08:24:39 GMT+01:00

Message: Thank you so much for doing such an excellent job on my Gladstone bag. It has been done exactly as I hoped and it looks wonderful now. Your communication throughout the whole repair was thoughtful and helpful. I cannot thank you enough for the high quality of your service.

Quilted bag repair
Date:     30 April 2010 13:44:19 GMT+01:00
Hi,
 
Just to let you know that I received my repaired handbag today, and I am very pleased with the outcome.
 
Thanks very much, I will certainly use your service again when the need arises.
 
Regards, Denise

The gap is not through lack of thanks, we have kindly received toffees and sweeties, in the post, and have received several phone calls which really bucks one up when occasionally we have to deal with prolonged moans, from young buyers of spam copies of branded goods purchased on ebay for a fortune when they are worth a prawn sandwich. to use an expression from elsewwhere.

Ref 21427, 5th December 2009

Hi I just wanted to thank you for the work you did on my handbag (as per the repair number above). I’m thrilled with the craftsmanship and the colour/style match. It’s exceeded all my expectations!
 
Thank you!
 
Regards,
Becky
 

Ref 21317 Thank you for a superb repair to the handbag zip.  I think it almost looks better than the original!
 
Yours sincerely,
 
Eileen 2nd December 2009

Dear David
 
Just a quick note to say that the case arrived safely back with me today.
 
I am absolutely delighted with the results, so a big thank you to you and your team.
 
Best wishes
 
 
 
Richard  18th November 2009


You have feedback from the 1st Class Luggage Repairs website.

Name: Laurie  12th November 2009

Thanks very much for repairs & return of Mulberry bag. You did a wonderful job. Kind regards, Laurie


David
yes, it has arrived safely and, I am thrilled with the result... Thank you for a job well done.
Janet

Hi

Many thanks for the repairs to my briefcase, a fantastic job which I am
extremely pleased about. I received that case as a present nearly 20 years
ago and thought it had reached the end of its useful life, but should be
good for another 20 now!

Thanks again,

Regards,
Martin

Good morning,
I wanted to say how pleased I am with the repair you made to the
handle, and I won't hesitate to recommend you and use you again.

Many thanks.
Tina Dower

David
Just to let you know that the briefcase that you sent has arrived safely.
Many thanks for doing the repair.

Ken Medler

FAO: David..
 
Have got the bag this morning...looks brilliant thankyou!!
Thanks for all your help.
Laura Sutcliffe

David,

Thanks for sending my briefcase.  I am very pleased with what you have done to it and I used it today to go to work.

Regards
Jenifer

Hello David,
 
I received my repaired strap today and it looks great so i wanted to say thank you for a propmt and first class service!
 
 Kind Regards
 Carla
David,

I don’t know if you recall my visiting your shop a couple of weeks ago but I just wanted to drop you a note to say a big thank you for your help and professional advice.

 Thanks to you I was able to get a full refund on the jacket which I am of course delighted about.

 I really do appreciate it,

 Best regards
Brent Thurrell

Thanks for the excellent service.  The fasteners are perfect.
Kind Regards

Andy Adams

 

 

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